Fixed the problem, thanks, mods can delete this thread if possible.
About Treeparty Blitz3D Userlib, @SwampDonkey
Miscellaneous Forums/General Discussion/About Treeparty Blitz3D Userlib, @SwampDonkey I thought we had accounts so that we could obtain any updates?
What version of TreeParty do you have? I have 1.3.
I also have GrassParty 1.1.
What version of TreeParty do you have? I have 1.3.
I also have GrassParty 1.1.
The front page of the site has:
After a lengthy development period we are proud to announce that our official members/products/gateway system is now functional and online! This system will allow visitors to create an account, purchase a product then have their account upgraded automatically so that they may enter that product's download area. Customers may return and download their purchases any time they wish, grab updates or check out different products.
These accounts will never expire so your purchase will remain online for the lifetime of Gothasoft. Our new system is portable, so in the future if there is ever a need for us to change hosts we can simply 'move' the customers database to a new host and not lose any customers log-in/purchase information. Also worth noting, members that purchase a product will automatically be added to that products 'News-Feed' . When ever the product is updated or new information becomes available concerning the purchased product - the customer will be notified and they can log-in and download the products update.
Click the 'My Products' links on the toolbar to enter the area. Also, if your a returning customer from the old website and have purchased a product in the past, please Contact Us with your previous purchase information and we will upgrade your account within our new system.
These accounts will never expire so your purchase will remain online for the lifetime of Gothasoft. Our new system is portable, so in the future if there is ever a need for us to change hosts we can simply 'move' the customers database to a new host and not lose any customers log-in/purchase information. Also worth noting, members that purchase a product will automatically be added to that products 'News-Feed' . When ever the product is updated or new information becomes available concerning the purchased product - the customer will be notified and they can log-in and download the products update.
Click the 'My Products' links on the toolbar to enter the area. Also, if your a returning customer from the old website and have purchased a product in the past, please Contact Us with your previous purchase information and we will upgrade your account within our new system.
Fixed the problem, thanks, mods can delete this thread if possible.
Anyway we sorted out the problem, he apologized but I understand that he has been dealing with fraud e-mails and is a little pissed lately. All is fine now.
Oooh, TreeParty is on Version 1.41 - best I dig out my reciepts to get it updated.
Having said that, the 'My Products' section does not appear to be active - so how do you log in to download?
Maybe you have the same problem. Did your login attempt succeed? If not e-mail the support with your login information.
I see no option to log in - the 'My Products' section cannot be selected as it is an inactive link. I've emailed "sausagedonkey" he will gallop to the rescue.
Ah, all sorted - it seems we don't use 'My Products' - we use the Member Area. I hope it has plush furnishings.
I havent records of the old stuff anymore.
Actually, this does represent an ongoing issue with 3rd party Blitz-related apps as he isn't the only person who did not retain/transfer purchaser information.
"sswifty" is another and there have been others that I cannot think of whereby they may 'lose' info on who purchased what.
This is why this thread was created - yes, it all turned out right in the end; however, it is something for people to be aware of when purchasing - always keep a copy of registration e-mails/proof of purchase.