Anything wrong with NTL's Value Pack?

Miscellaneous Forums/General Discussion/Anything wrong with NTL's Value Pack?

I've decided I really need to bite the bullet, transfer everything from my existing ISP email account and go over to a decent broadband supplier. I currently get telephone and analog cable tv from NTL, so I figured an easy option would be to pick their value pack which has 160 tv channels, telephone and 2 meg broadband for £50 a month with an option to go to 10 meg broadband for an extra £13 a month.

Apart from the 30 gig transfer limit ( which won't bother me since I don't download illegal music, movies and games, nor do I watch streaming content ) is there anything wrong with this? Most people I know with NTL are reasonably happy with the stability and reliability and my own experiences with NTL have been decent. They have their moments, but they're generally pretty good at resolving any problems.

NTL broadband is pretty stable.

I have NTL broadband and there's only two bad things I could say about it these days (although it was once dire).

- They give lots of offers to new subscribers, but nothing at all to existing customers. They dont even bring your monthly cost down as broadband gets cheaper - you have to cancel your account and get it reconnected to get the lower prices, and that means another 1 year minimum contract.

- The technical support is apalling, however, broadband is simple and easy so assuming nothing goes wrong with your modem (as it did mine) then you are in the clear.

If something does go wrong with your actual unit you have to speak to a senior engineer to authorise a replacement/engineering visit. Unfortunately sernior engineers are only contactable through their broadband medic software, which requires a connection to the internet to fix.

It took me 9 months of calls and attempting to stay online with their bbmedic long enough to speak to them to resolve an intermittant drop out, which I eventually did by opening the thing up and soldering up the dry joint.